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It's really easy! Just to Lepší.TV home page and press‘Order’ button situated on a dashboard.

Then fill in all the infromation needed for registration (e-mail, password, payment details,…), choose the payment method and pay for the service.

In order to activate your Lepší.TV services we first need to receive the payment. Please note, that processing time (provided in brackets) of each payment might vary depending on your selected method. 

Processing times for each method:
Bank transfer (3-4 days)
Payment Card (usually instant)
Twisto (when confirmed)
Bank draft (could take 4-7 days)
By phone T-Mobile, Vodafone, O2 (up to 5 hodin)
QR code (up to 3 days)

Make sure to pay the exact amount provided in My Services along with the correct Variable symbol. Mistake in doing so could prevent the activation.

If you encounter a delay longer than what's displayed along with your chosen payment method, please send us a copy of your payment receipt and we will help.
 

Yes, you do. When you activate the LEPŠÍ.TV service at full price, you have a monthly money-back guarantee. However, when using the 1 CZK promotion, this guarantee does not apply to further payments. LEPŠÍ.TV is provided without a contract and is therefore not subject to the 14-day statutory withdrawal period.

If you purchase a LEPŠÍ.TV box, you can return it within 30 days in its complete packaging and undamaged. After delivery and inspection, we will be happy to refund your money by bank transfer or to the payment card used for payment.

Under the log-in form on the lepší.tv website, click on the "I forgot my password", where you fill one or more of the credentials. In case of losing your credentials, contact the Lepší.TV support service.

Here, in Lepší.TV, we accept many different payment methods to make things easier for our customers. Please note, that processing time (in brackets) of each payment might vary depending on your selected method.

Choose your favourite one:
Bank transfer (3-4 days)
Payment Card (usually instant)
Twisto (when confirmed)
Bank draft (could take 4-7 days)
By phone T-Mobile, Vodafone, O2 (up to 5 hodin)
QR code (up to 3 working days)

However, if you include Lepší.TV box to your order, the only acceptable payment method is a bank card.

Please be sure to send the exact amount without a delay. Also, add a correct variable symbol when using bank transfer. These errors might prevent the activation of our service.

SURE THING! You can watch on 3 devices at the same time! Whether you pick TV, Laptop, tablet or phone, the extra cost for each device is 99 Kč/month

If you wish to add a device, please:
Log into Lepší.TV
Got to My services on your dashboard 
Select Watch on another device simultaneously
And pick how many devices you would like to add

You can watch on all the devices connected to your Home network at the same time. If you’re out of the house and on the go, you can also watch from up to three different mobile devices! Enjoy!

Have you missed your favourite TV programme again? With Lepší.TV, that doesn't matter at all! Just play it again via the playback function which enables you to watch TV shows from up to 30 past days. You can find further information in the manual.

LEPŠÍ.TV can be watched all over the EU. Broadcasting also works when traveling abroad, all you need is an Internet connection and you won't miss anything.

The decision to block the channels outside of the European Union wasn't our initiative. We are sorry to hear you are not allowed to watch our TV from outside of the EU. To cancel your subscription, please log in and go to the personal settings. You will find the option to cancel the periodical payments at the bottom of the page. Please remember to save the changes.

No, for legal reasons it is not possible to have a Czech and Slovak program offer. If you want the Czech offer, you will lose these: Markíza, Joj and Doma, and if you want the Slovak offer, you will lose Nova and Primy stations.

You can watch LEPŠÍ.TV on any device that is connected to a sufficiently fast internet connection. We support these devices:

• All Smart TV and Chromecast manufacturers.
• All computers and laptops .
• All smart mobile phones and tablets .
• Even old televisions, to which you connect the LEPŠÍ.TV Box - a small device that turns your television into a multimedia center.
• Apple TV - via AirPlay.
• Amazon Fire TV Stick.

The condition is that the device can be connected to the internet.

You can see the complete list of supported devices in the " Supported devices " section.

Yes, through LEPŠÍ.TV you can watch programs in SD , HD and Full HD quality. Some stations even broadcast in 4K quality.

For broadcasting in Full HD quality, we are one of the few to use the H.265 codec, which requires a minimum data rate of 3 Mbit/s for a perfect image.
In practice, this means that even if you watch programs in Full HD quality, you don't burden your internet connection.

You can adjust the quality while the program is being broadcast by pressing the 0 button on your remote control. In the app or web browser, click on the settings (gear) and select the desired quality.

We recommend watching on a PC via a web browser. For greater convenience when watching LEPŠÍ.TV, we have set the H.264 codec to HD quality so that you can enjoy the image here as well.

From 02/2024, LEPŠÍ.TV now allows you to set the image quality up to Full HD resolution in the latest versions of the Chrome, Edge and Opera web browsers. Your favorite shows will look great thanks to the sharper and more detailed image. Full HD resolution support is only possible if the computer hardware supports the HEVC decoder.

When you click on the station link on our website, you will find information about the highest available broadcast quality for each of them.

Just choose the programme you want to record, then record it using the red button and your TV show will be available to you in the "my recordings" section for 30 days since the date of broadcast.

In case you would like to remove HBO & Cinemax package, please follow these steps:

1. Log into your account
2. Click on your name in the upper right corner
3. Select MY SERVICES
4. Select CHANGE ORDERED SERVICES
5. Check the box
6. Press SAVE

Here you can freely add or remove the HBO & Cinemax Package.

No, you must have a basic package of SK or CZ program offers and you can buy an HBO package for that.

Paket LEPŠÍ.TV box dostavljamo putem GLS kurira koji robu dostavlja od 8 do 17 sati. Očekujte telefonski poziv. Obavještavamo vas e-poštom ili SMS porukom da je vaš paket predan pošiljatelju. Narudžbu šaljemo čim Vaš novac stigne na naš račun. U slučaju plaćanja karticom ili pouzećem, paket šaljemo sljedeći radni dan.

You can change a number of functions in the LEPŠÍ.TV application.

For example:

• Language selection
• Switching stations using the arrows
• Station numbers and order
• Picture TV program (EPG)
• Number of shows per page,
• Display categories on the main page according to your preferences
• Setting up a profile for each family member
• Image quality
• Playback speed
• Speeding up the application itself
• Detailed program filtering

You can also read some control functions in the LEPŠÍ.TV BOX Manual .

Sure it is! Just select the option "I don't need Lepší.TV box" in your order.

The type of internet connection does not matter. LEPŠÍ.TV will work with any connection, whether at home or on the go. Thanks to the use of the latest technologies and the HEVC/H.265 codec, we are able to achieve smooth and stable playback without stuttering even at low internet speeds.

For smooth playback, we recommend the following minimum speed:

Standard image quality: 1.2 Mbps
HD resolution: 3 Mbps
FULL HD: 5 Mbps

Do you also provide internet access?

We do not provide internet connection. However, LEPŠÍ.TV will work with internet from any provider.

No. LEPŠÍ.TV is completely without obligation, so you are not bound by long contracts.
Simply choose the type of service and any subscription length when placing your order .
Then you choose your payment method and before you know it, your services are active!

Most likely not. 

Watching the IPTV on a tablet, mobile phone or PC is not a subject to fees:

"Equipment technically capable of individually 
selectable reproduction of television broadcasts only if transmitted 
other than by means of transmitters or satellite and cable systems."

• Connect the Lepší.TV box to the TV using a HDMI cable.
• Connect to the Internet using Ethernet cable or Wi-Fi.
• Make sure it is connected to the power supply.
• The TV Box is ready for use. If something is not clear to you, watch the video, which describes the connection procedure in detail.

You could also use AV cable, but the quality would be noticeably decreased. 

LEPŠÍ.TV BOX can only be connected to one TV at a time. If you do not have a Smart TV, you need to purchase as many LEPŠÍ.TV BOXes as you want to watch LEPŠÍ.TV on.
The simultaneous viewing service called Watching on up to 3 devices simultaneously is then charged at 99 Kč per month. You can order this additional service in the My Services section.

For the maximum amount of comfort, it is possible to connect a wireless mouse or keyboard or a keyboard with a touchpad, which will then be connected to the TV box via a wireless connection. The connection can also be done with USB. However, the wireless option is more comfortable due to the distance between the TV and your desired place.

In many cases you would only need Lepší.TV App to start watching TV. However, it might happen that some TVs won't support it and that's when our TV box comes on scene - it allows you to use the service on TVs that are not among the supported devices. Thanks to the AV or HDMI inputs it is possible to use Lepší.TV box on all types of TVs, including older models. The connection is very easy and intuitive.

In that case, you can connect Lepší.TV box via an AV input. If your television really is an antique piece and doesn't support this type of connection either, you can use a Scart reduction into which you connect the AV wire. You can buy an AV wire or a Scart reduction in most electro stores.