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It's really easy! Just to Lepší.TV home page and press‘Order’ button situated on a dashboard.

Then fill in all the infromation needed for registration (e-mail, password, payment details,…), choose the payment method and pay for the service.

In order to activate your Lepší.TV services we first need to receive the payment. Please note, that processing time (provided in brackets) of each payment might vary depending on your selected method. 

Processing times for each method:
Bank transfer (3-4 days)
Payment Card (usually instant)
Twisto (when confirmed)
Bank draft (could take 4-7 days)
By phone T-Mobile, Vodafone, O2 (up to 5 hodin)
QR code (up to 3 days)

Make sure to pay the exact amount provided in My Services along with the correct Variable symbol. Mistake in doing so could prevent the activation.

If you encounter a delay longer than what's displayed along with your chosen payment method, please send us a copy of your payment receipt and we will help.
 

Under the log-in form on the lepší.tv website, click on the "I forgot my password", where you fill one or more of the credentials. In case of losing your credentials, contact the Lepší.TV support service.

SURE THING! You can watch on 3 devices at the same time! Whether you pick TV, Laptop, tablet or phone, the extra cost for each device is 3.69 €/month

If you wish to add a device, please:
Log into Lepší.TV
Got to My services on your dashboard 
Select Watch on another device simultaneously
And pick how many devices you would like to add

You can watch on all the devices connected to your Home network at the same time. If you’re out of the house and on the go, you can also watch from up to three different mobile devices! Enjoy!

Here, in Lepší.TV, we accept many different payment methods to make things easier for our customers. Please note, that processing time (in brackets) of each payment might vary depending on your selected method.

Choose your favourite one:
Bank transfer (3-4 days)
Payment Card (usually instant)
Twisto (when confirmed)
Bank draft (could take 4-7 days)
By phone T-Mobile, Vodafone, O2 (up to 5 hodin)
QR code (up to 3 working days)

However, if you include Lepší.TV box to your order, the only acceptable payment method is a bank card.

Please be sure to send the exact amount without a delay. Also, add a correct variable symbol when using bank transfer. These errors might prevent the activation of our service.

• Classic TV with Lepší.TV Box - set-top box is a tiny device so smart, it turns your TV into a multimedia center.
• Smart TV and Chromecast with the Lepší.TV app - Large screen, great experience.
• Computer and laptop - Flexible, comfortable and addictive TV watching.
• Mobilephone and tablet with the Lepší.TV app - Watching TV anytime from anywhere.

Absolutely. You have 30 days money back guarantee which begins the day of your first activation of Lepší.TV. If you have purchased our TV Box and are not satisfied with your purchase, you may return it in its original condition including packaging within 30 days of receipt and we will gladly provide a refund, replacement, or an exchange. (SHIPPING NOT INCLUDED) If 30 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange. - This applies if you purchased Lepší.TV for a full price from the start.

If you subscribed to our discounted period, unfortunately the refund cannot be processed.

Paket LEPŠÍ.TV box dostavljamo putem GLS kurira koji robu dostavlja od 8 do 17 sati. Očekujte telefonski poziv. Obavještavamo vas e-poštom ili SMS porukom da je vaš paket predan pošiljatelju. Narudžbu šaljemo čim Vaš novac stigne na naš račun. U slučaju plaćanja karticom ili pouzećem, paket šaljemo sljedeći radni dan.

Lepší.TV can be watched all over the EU. Broadcasting also works when traveling abroad, all you need is an Internet connection and you won't miss anything.

The decision to block the channels outside of the European Union wasn't our initiative. We are sorry to hear you are not allowed to watch our TV from outside of the EU. To cancel your subscription, please log in and go to the personal settings. You will find the option to cancel the periodical payments at the bottom of the page. Please remember to save the changes.

Have you missed your favourite TV programme again? With Lepší.TV, that doesn't matter at all! Just play it again via the playback function which enables you to watch TV shows from up to 30 past days. You can find further information in the manual.

You can change a variety of functions in Settings (Language, switching the stations by using arrow keys, numbers and the order of the stations, display quality etc.) Everything can be found in the Manual which can be seen in the settings of Lepší.TV.

Thanks to the H.265 format which is pioneered by our company, we were able to reach the goal of a fluent play of the HD broadcast even during a low data stream. For fluent playing, we recommend a download speed of 1,2 Mb/s for standard quality and 3 Mb/s for high definition. If you watch Lepší.TV on Lepší.TV box, you can set the video quality in the settings of the service itself and reduce the amount of downloaded data needed for a fluent transmission by that.

The only time you are signing a contract with us is when you decide to rent a Lepší.TV Box. In other cases, you don't need to sign a thing. Simply choose the length of your subscription and follow the instructions.

It's simple, fast and without a commitment.

In case you would like to remove HBO & Cinemax package, please follow these steps:

1. Log into your account
2. Click on your name in the upper right corner
3. Select MY SERVICES
4. Select CHANGE ORDERED SERVICES
5. Check the box
6. Press SAVE

Here you can freely add or remove the HBO & Cinemax Package.

No, you must have a basic package of SK or CZ program offers and you can buy an HBO package for that.

• Connect the Lepší.TV box to the TV using a HDMI cable.
• Connect to the Internet using Ethernet cable or Wi-Fi.
• Make sure it is connected to the power supply.
• The TV Box is ready for use. If something is not clear to you, watch the video, which describes the connection procedure in detail.

You could also use AV cable, but the quality would be noticeably decreased. 

In many cases you would only need Lepší.TV App to start watching TV. However, it might happen that some TVs won't support it and that's when our TV box comes on scene - it allows you to use the service on TVs that are not among the supported devices. Thanks to the AV or HDMI inputs it is possible to use Lepší.TV box on all types of TVs, including older models. The connection is very easy and intuitive.

Sure it is! Just select the option "I don't need Lepší.TV box" in your order.

Absolutely! Thanks to our clever invention. As the only company, we came up with a use the H.265 codec for Full HD broadcast. This codec needs a small amount of data for a perfect resolution. It means that even if you watch TV shows in Full HD, your internet connection is not bothered or slowed down by it.

You can set the full Full HD quality by pressing 0 on your remote control after pressing the program.

No, for legal reasons it is not possible to have a Czech and Slovak program offer. If you want the Czech offer, you will lose these: Markíza, Joj and Doma, and if you want the Slovak offer, you will lose Nova and Primy stations.

Most likely not. 

Watching the IPTV on a tablet, mobile phone or PC is not a subject to fees:

"Equipment technically capable of individually 
selectable reproduction of television broadcasts only if transmitted 
other than by means of transmitters or satellite and cable systems."

Just choose the programme you want to record, then record it using the red button and your TV show will be available to you in the "my recordings" section for 30 days since the date of broadcast.

Our Lepší.TV BOX can be connected only to one TV set at a time. If you do not have a Smart TV, you will need to get as many TV BOXes as the number of the TV sets on which you wish to watch Lepší.TV.

For the maximum amount of comfort, it is possible to connect a wireless mouse or keyboard or a keyboard with a touchpad, which will then be connected to the TV box via a wireless connection. The connection can also be done with USB. However, the wireless option is more comfortable due to the distance between the TV and your desired place.

In that case, you can connect Lepší.TV box via an AV input. If your television really is an antique piece and doesn't support this type of connection either, you can use a Scart reduction into which you connect the AV wire. You can buy an AV wire or a Scart reduction in most electro stores.